Combining our industry experience and expertise, Amilah can provide trusted insight and proven delivery capability. We are able to translate and bring to bear our knowledge in other industry sectors to your sector.
Using innovative technologies, and customer-centric strategy, we are a trusted provider of customer experience, engagement, and digital transformation solutions across a wide range of industries.
Over recent years, both technology and citizen expectations have changed in profound ways. The government can no longer expect to rely on a reactive engagement with its citizens or to think of engagement simply through ‘a website’. Instead, it has to shift to an offering that is proactive, low-friction, channel-agnostic and more rapidly iterating. Amilah transformed the public sector experience and modernised communication solutions serving over 3 million citizen conversations.
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The telecommunications industry has changed in its relationship with its customers in recent years, with over-the-top (OTT) services becoming dominant over carrier services. Our expert knowledge in cutting edge technologies such as eSIM, iSIM and content aggregation gives us a prime position to transform the businesses of fixed and mobile network and virtual network operators worldwide
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The legal industry has been transformed via the digitisation of records. No longer do we see paralegals wheeling boxes of paperwork down the Strand. Electronic case management, video hearings as well as court scheduling and listing is the future of justice.
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We are experts in the field of housing, with experience of Housing Management systems, voids, collections, planned and responsive maintenance. We are advocates of the use of technology to improve efficiencies, reduce costs and carbon footprint as well as to deliver improved experiences for residents and employees.
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