Our goal is to improve the overall experience where people, processes and technology intersect. Improving outcomes for all users: citizens, customers and employees.
Amilah acts as an extension of your team, helping you navigate the confusion in the market caused by the accelerating pace of change in IT. Our independent status maximises your buying power, ensuring you make the right decision for your business and that outcomes are delivered as promised.
Enabling the next chapter of digital transformation means moving beyond cloud infrastructure into the mindset of an organisation. We offer a proven digital transformation approach, aligning fast, effective change enablers with the needs of your customers. Unlike other cloud suppliers, that offer is an end-to-end commitment. As trusted advisors, we’ll share industry-leading research to inform your cloud investment decisions, while also remaining engaged to ensure your business outcomes are delivered and investment value is maximised.
Learn More
Our strong partnerships place every Gartner Magic Quadrant (MQ) Cloud Contact Centre and Unified Communications provider at your disposal. Founded in 2002, Amilah has 20+ years of experience in the digital communications industry. Successfully delivering solutions and enabling stunning business outcomes across both the public and private sector. That expertise is unrivalled and sets us apart from our peers. We work alongside your team to realise the true value of your investment to ensure it forms a solid bedrock for sustainable digital change.
Learn More
At Amilah we know how to strike the balance between human and digital service. We’ll work closely with you to identify the best places to insert virtual agents, artificial intelligence (AI) and robotic process automation (RPA) for maximum benefit. We provide code-free platforms that make it easy to develop and deploy automated customer and employee facing self-service applications over voice, chat and messaging channels. All of this in minutes and hours, not days and weeks, meaning you don’t have to make a huge investment in professional services.
Learn More
Implementing agile methodologies can help your organisation embrace technological excellence, good design, and sustainable development. Tailored to your exact needs, our agile change programme assesses the agile readiness of your organisation and provides a transformational springboard to rapidly scale and deliver permanent change.
Learn More
Contact us to discover how Amilah’s services can improve your customer experience and operational efficiency.
Contact Us