Zoom for Meetings is being used extensively during the current pandemic, but Meetings only covers a small subset of the functionality and use of Zoom.
We have explored a number of new use cases where the power of Zoom can enhance your customers’ experience, whilst making efficient use of your workforce and keeping everybody COVID-19 safe.
Zoom and smartphones
Nearly everybody has a smartphone now, and some 50% of people who need to interact with online services have a smartphone as their only means of connecting to the Internet. Yet we continue to offer basic methods of contact: phone call or web form. Work with CW Squared to determine how to enhance your customer and employee experience with the power of modern communications.